Data protection
The protection of your personal data is important to us.
We treat your personal data with great care and in accordance with the relevant statutory provisions of data protection law.
In this privacy policy, we inform you about our data processing methods.
We explain which data we process when you access this website.
The data collected when visiting this website, when using the C2C Portal login (hereinafter: login), when using and utilizing the services offered on the Internet by Aartesys AG (hereinafter: online services) are processed by Aartesys AG (“Aartesys”, “we” or “us”) in its capacity as provider of this website and as service provider.
The aforementioned services are hereinafter referred to as the “digital presence”.
This privacy policy was last updated on 15.05.2018.
1 Who is the owner of the data collection?
The owner of the data collection is Aartesys AG, Silbergasse 32, 2502 Biel-Bienne.
2 What data do we collect?
In principle, our digital presence can be used without you having to disclose personal data.
In accordance with common practice, certain data, such as IP addresses and other usage information, is automatically collected by our web analysis software and evaluated and processed anonymously.
By using our digital presence, you consent to the collection, use and disclosure of such data in accordance with the provisions of this privacy policy.
2.1 Automatic protocols
Our web servers automatically log every visit in a temporary log file.
User-specific data (such as the IP address of the computer used, identification data of the browser used, the operating system of the computer used, the amount of data transferred, the name of the Internet service provider, the date and time of access) and technical data (such as the name and URL of the referring website, when the website was accessed via a link and, in addition, the search term if the website was accessed via a search engine) are logged and analyzed anonymously.
This data is primarily required to enable the use of our content (connection establishment) and for internal, system-related purposes, such as technical administration and system security.
We do not use your data for other purposes unless you have given your express additional consent to further data processing in the context of using certain services.
2.2 Further data processing
To use some of our online services, you must first register with personal data in the login.
The use of such services is subject to a contractual agreement and the associated conditions of participation or General Terms and Conditions (GTC).
In addition, we only process personal data if you send it to us, for example by completing an online form or sending us a message via our contact forms.
In these cases, we ask you to provide only the personal data that we need to provide the services offered.
The information provided to us is recorded in our IT systems.
3 How do we use your data?
Collecting data helps us to further develop and improve our digital presence and to optimize our service offerings.
We use the collected data for the following purposes:
- To enable you to use our digital presence (establishing a connection).
- For the internal administration of the website, such as technical administration and maintaining system security.
- To optimize user-friendliness, we collect statistics on user behavior on our digital presences.
The data is analyzed anonymously (see also section 4.4). - To provide the login as well as the online services and their contractual processing.
- To customize our website for specific target groups (through targeted content or information on the website that may be of interest to you).
- To avoid fraud and increase the security of the website.
- Other purposes in accordance with the contractual agreement and the associated conditions of participation or general terms and conditions.
4 Cookie policy
4.1 What is a cookie?
A cookie is a text file containing short strings of data (a sequence of letters and numbers) that cannot perform any operations on its own.
This text file is transmitted from the web server to your browser when you visit a website.
The cookie is stored on your local computer.
There are two different types of cookies: temporary cookies and permanent cookies.
On the one hand, we use temporary cookies that are automatically deleted from your mobile device or computer at the end of the browser session; on the other hand, we use permanent cookies.
These remain on your computer or mobile device for up to ten years after the browser session.
After the programmed time, they are automatically deactivated.
4.2 How safe is it to activate cookies?
It is safe to activate cookies.
However, when using a third-party computer, we recommend that you delete the cookies and the history in the browser you are using.
This means that a subsequent user cannot track your surfing behavior.
4.3 How do we use cookies?
We use cookies to carry out an anonymous analysis of general user behavior.
The aim is to optimize our digital presence.
These should be made easier to use and the content more intuitive to find.
They should be more comprehensible and structured.
It is important to us to make the digital presence user-friendly according to your needs.
This allows us to optimize the website with targeted content or information on the website that may be of interest to you.
We use so-called re-targeting or re-marketing methods on our websites.
These are online marketing tools.
If you visit other third-party websites, you will be shown product recommendations with targeted advertising.
Only anonymized data is transmitted to third-party providers; personal identification is not possible.
4.4 Web analysis services
We use various web analysis services, such as Webtrends, an analysis service of Webtrends Inc, Jetpack (from Automattic), Logaholic or Google Analytics for selected applications, a network analysis service of Google Inc. The web analysis services use cookies (see 4.1), which evaluate the use of the digital presence in order to obtain information for the purpose of improving our services and to carry out a statistical evaluation of our visitor traffic. It is not possible to draw conclusions about individual persons. The information generated can be transferred to a server abroad and stored there. You can prevent the storage of cookies by selecting the appropriate settings in your browser software (see section 4.5). You can object to the collection and storage of data at any time with effect for the future. You can find more information in the privacy statement of
Webtrends or from Google Analytics.
4.5 How can the use of cookies and web analysis tools be prevented?
Most web browsers accept cookies automatically.
However, you can instruct your browser not to accept cookies or to prompt you each time before accepting a cookie from a website you visit.
You can also delete cookies on your computer or mobile device by using the corresponding function of your browser.
How to activate or deactivate cookies in your web browser:
Check which web browser you are using and then select the corresponding link below.
On the landing page you will find instructions on how to activate or deactivate cookies for your web browser.
If you decide not to accept our cookies or the cookies and tools of our partner companies, you will not see certain information on our websites and will not be able to use some functions that improve your visit.
Further information on the use of cookies can be found on the following website: www.allaboutcookies.org
5 Do we disclose your data to others?
If Aartesys engages third parties to provide services, it is entitled to make the necessary data available to the engaged third parties, whereby these are subject to the same data protection obligations as Aartesys itself.
Apart from this, personal data will not be passed on to third parties or forwarded in any other way without your express consent.
It may be passed on within the Aartesys Group.
We only keep your information for as long as necessary and treat it confidentially.
Excluded from this is the transfer of personal data to public bodies and authorities as well as to private individuals who are entitled to it due to legal provisions, court decisions or official orders, as well as the transfer to authorities for the purpose of initiating legal proceedings or for criminal prosecution purposes if our legally protected rights are attacked.
6 Your rights
6.1 Right of access and right to information
If you have any questions about the processing of your data, you can contact us at the following address: Aartesys AG, Silbergasse 32, 2502 Biel-Bienne, info@aartesys.ch
If you wish to contact us by e-mail, please note that e-mails are not encrypted and are therefore exposed to the security risks typical of this means of communication.
6.2 Correction, blocking and deletion / withdrawal of consent
If you wish to have your data corrected, blocked or deleted, you can write to the following address with a copy of your passport or ID:
Aartesys AG, Silbergasse 32, 2502 Biel-Bienne, info@aartesys.ch.
If the deletion of such data is not permitted for legal or contractual reasons or on the basis of commercial or tax laws, in particular with regard to statutory retention periods, the data will be blocked instead of deleted.
7 How secure is your data?
The data that we collect and store is treated confidentially and protected against loss, manipulation and unauthorized access by third parties with the aid of suitable technical and organizational precautions.
The login information exchanged between your hardware and us is encrypted.
We accept no liability for unauthorized access or loss of personal data that is outside our control.
Our digital presence may contain links to other digital solutions that are outside our sphere of influence and are therefore not subject to this privacy policy.
If you access other digital solutions using the links provided, the operators of these digital solutions may collect information from you that is used by these operators in accordance with their own privacy policies, which differ from ours.
8 Amendment of the privacy policy
Changes to this privacy policy may be necessary from time to time, for example due to the further development of our digital presence or due to legal changes.
Aartesys therefore reserves the right to amend the privacy policy at any time with effect from a future date.
We therefore recommend that you read this privacy policy regularly.
